Evening Modules

Evening modules are offered week nights from 5:30 to 8:30 pm. A light meal is offered to participants.

Administrating a Local

Locals may need to make use of the Access to Information Act when offering representation to members. This module Managing a Local requires knowledge of rules of order, the ability to communicate effectively with the membership and the ability to delegate tasks to members of the Local executive. While many members are teleworking, it also requires the ability to reach members at home to listen and inform them.

ATIP: What Locals Need to Know

Locals may need to make use of the Access to Information Act when offering representation to members. This module will orient participants to the information you can obtain and will explain the steps to obtain it.

Classification Grievances

This module is intended to help members working in the Federal public service understand whether they can file grievances regarding the classification of their job and how to proceed if they feel that their position is poorly classified or that recent classification measures have a negative impact on their compensation.

Connecting with Members with Disabilities

By the end of this workshop, participants will know what a disability is; better understand the range of visible and invisible disabilities that exist; what ableism is and how it operates in our workplaces and; the role of stewards in making workplaces accessible and inclusive to people with disabilities.

Creating Committee Pizzazz

The purpose of this module is to work with committee members to: increase their awareness of NCR Committee roles; know processes they can use to work efficiently and effectively; be able to identify ways of involving members in Committee work; and feel equipped to plan and follow-through on a strategy or a plan of action. This module is reserved for active NCR Committee members.

Disability Insurance: How to Help Members

This workshop will give participants an overview on how they can assist members who want to fill a disability claim.

Duty of Fair Representation

Participants will examine what the duty of fair representation means; examine important aspects of DFR legislation; be able to clearly define the meaning of arbitrary, discriminatory and bad faith.

Facebook and Twitter for Locals

This module is designed to equip Locals who are present on social media to ensure constant communication with their members.

Grievances: An Overview

By the end of this module, participants will be able to identify what a grievance is and the types of grievances; understand the roles in the grievance process; understand how PSAC represents on grievances and; understand some of the challenges inherent in the grievance process.

Harassment and Bullying in the Age of Social Media

Participants will learn how harassing and bullying behaviours online can affect workers and impact the workplace and union solidarity. Participants will also learn about the legal framework for off-duty conduct and how it can affect personal employment.

Harassment and Bullying in the Age of Social Media

By the end of this workshop participants will have more understanding about mental health disabilities and mental health in the workplace; will be able to acknowledge and dispel myths and stigmas on mental health; be better able to engage/represent members with mental health disabilities and recognize the importance of mental health as a workplace health & safety issue and; have tools to assist them taking action in their workplaces.

Organizing a Virtual Activity

Our members have a busy life. They cannot always find the time to travel to take a course, participate in committee discussions, or attend a union event. We will review some online tools that allow members to participate in union life from their homes.


The goal of this presentation is to provide members with practical information if they have difficulty getting a full pay due to Phoenix mistakes.

Resolution Writing

This module aims to introduce the role of resolutions in the union’s decision-making process, explain the formal role of resolutions, review the various union bodies and learn how to structure a resolution so that it is adopted and can resolve an identified problem.

Rules of Order

This module is for members who will be attending the NCR Triennial Convention or the PSAC Triennial Convention but who will not be able to attend the two-day training. Members will explore the convention procedures and increase their familiarity with rules of order used at conventions.

Strategic Thinking Concepts

Participants will review different models of strategic thinking; examine how these models can assist in analyzing situations that are challenging their members and learn how to apply strategic concepts in their workplace.

The Art of Argument

The session will provide an overview of techniques and skills in preparing and providing argument. Participants will review how to present an issue to the employer, how to state and present facts and how to seek redress.

The Steward as a Problem Solver

Participants will be able to recognize when conflict emerges; to develop an understanding of how to strategically deal with conflict as a Steward and; to practice dealing with conflict as a Steward.

Women and Municipal Politics

In preparation of the Ottawa municipal election, this workshop developed by the City for All Women Initiative (CAWI), will explore the issues of importance for creating a gender inclusive city, will identify women candidates who support those issues and work with the participants to consider action they can take.

Working Through Conflict

This course will allow members to examine conflict, increase their comfort level in dealing with various forms of conflict and develop strategies to work through conflict situations.