Role of the Steward & Grievance Handling Basics – In-person in French

May 26 - 9:00 am to 4:30 pm

60 Laval, 5th floor, Gatineau, Philippe-Célestin Boardroom

Prerequisites: Participants must be stewards for their local

Participants that attend this course will successfully complete two modules from the Introductory Steward Series catalogue. This course is intended for first time stewards.

Role of the Steward

By the end of this module, stewards will:

  • Understand what the role of a Steward is
  • Know what the rights of Stewards are
  • Understand where Stewards fit in our union 
  • Identify how Stewards can help to build a strong membership

Grievances – The Basics for Stewards

By the end of this module, stewards will:

  • Define what a grievance is and identify types of grievances outlined in the collective agreement. 
  • Review the steps in the grievance process as outlined in the collective agreement.
  • Look at the role of the Steward as it relates to the grievance procedure.
  • Discuss how PSAC manages grievances internally.
  • Identify challenges related to grievance handling and look at ways to address the challenges.  

Participant Selection:

Please note that participant selection for this course will:

  • Prioritize new stewards to encourage broader participation.
  • Reflect the diversity of our membership to ensure inclusivity.
  • Consider the date of registration if all other factors are equal.

Thank you for your understanding as we strive to create a fair and balanced selection process.

If you don't know your PSAC ID please contact one of the regional offices: Ottawa (613) 560-2560 or Gatineau (819) 777-4647. Contactez l'un des bureaux régionaux pour connaître votre numéro de membre de l'AFPC : Gatineau (819) 777-4647 ou Ottawa (613) 560-2560.
This course is intended for Stewards or Local Officers who have had Steward Training (i.e. Grievance Handling our Advanced Steward Training or experience with representation). - Ce cours s'adresse aux délégués syndicaux ainsi qu'aux dirigeants des sections locales (par exemple, le cours sur le règlement des griefs ou un cours pour délégués syndicaux ou qui possèdent une expérience en matière de représentation).