EducMat-GHB-120625 Participants’ Handouts – Grievance Handling Basics: Module 1 Module 2 Module 3 Module 4 Module 5 Module 6 Reference Materials: PSAC Steward Resources Shop Steward Toolkit Collective Agreements: NCC – 82.01 (E) HOC – 885 CRA – 905 CFIA – 995 TB – EB (ELS) TB – PA (PAS) TB – TC (TS)